Video not available in my country?
I was in the middle of watching a show and all of a sudden this came on.
I logged out and back in. Restarted iPad. Deleted app and reinstalled it. It’s still happening and for any show. What to do?
iPad, iOS 9
I was in the middle of watching a show and all of a sudden this came on.
I logged out and back in. Restarted iPad. Deleted app and reinstalled it. It’s still happening and for any show. What to do?
iPad, iOS 9
Are you using a VPN connection?
Many streaming providers have geo-restrictions that prevent material being viewed in other countries; VPN can cause your location, as determined by your public email address, to be somewhere other than your actual location.
Likewise, if you are attempting to bypass a geo-restriction by using a VPN, this may be detected causing your stream to be inhibited.
It’s possible that something odd is happening with DNS - there are many possibilities beyond the immediate scope of this discussion. Changing your DNS Server IP Addresses might resolve the problem.
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below). Where your local network is dual-stack, you should enter both the IPv4 and IPv6 redundant server addresses.
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Yes, you’re in the right place. As is, your iPad is using your Router to “relay” it’s DNS requests to whatever DNS servers that are set on the Router.
On your iPad, you can override this behaviour - and manually set one or more different DNS server entries.
I have no idea. I just spent 3 hours watching this show and all of a sudden this came on. I tried to watch other shows in the app and got the same message. Then I tried it on my iphone and there I can keep watching just fine
Thank you for you replies. This is what I have for DNS (I looked under my WiFi connection - is the right place to go?) and it is the same on my iPhone. So why is this not working on the iPad but works just fine on the iPhone? Streaming in Amazon and Netflix apps works just fine on the iPad, even identical shows that don’t work in the Apple TV app. It is very frustrating!
[Image Edited by Moderator to Remove Personal Information]
so...as of today it started happening on my iPhone as well.
I just spent 1hr 17min on the phone with support, went through 3 people up the ladder, still not resolved, so they opened an investigation and will call me back on Tuesday 😳
Video not available in my country?