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activation lock

just bought ipad from shopee. use it in 1 year. after try reset it, it need activation code using old owner. i dont know how to contact them. Hope u can help me

iPad (4th gen) Wi-Fi

Posted on Aug 7, 2020 10:29 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2020 1:45 AM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Sorry - but you may be short of options.

2 replies
Question marked as Top-ranking reply

Aug 8, 2020 1:45 AM in response to Mafesto91

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Sorry - but you may be short of options.

activation lock

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