macbook pro touchbar not working.

prakharpincha15 wrote:

I tried both still the issue persists. Also they changed the chip board, after 2 days again it went off. They are not ready to replace the laptop and this problem keeps coming. Please tell me what should i do?

Thank you sir for the reply

If it is not working, all you can do is take it back in for repair—

Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095

prakharpincha15 wrote:

macbook pro 2019 touch bar not working again after getting it repaired from the service centre. the product is under warranty but the problem has come thrice. please replace my macbook pro as i am afraid this problem can come after the end of my warranty and can cost me a lot of money or please find a permanent solution to the problem. last time they replaced the main chip board which costs 52k under warranty and still the problem persists. this notebook is faulty and i want it replaced

prakharpincha15 — this is a user to user support forum.

You can contact Apple:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Touchbar issues that do not need service :

Try resetting the SMC https://support.apple.com/en-us/HT201295

snd if no resolve

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

If no improvement, then yes you have a hardware issue...