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Downloading album version of a track purchased stand-alone

Hi guys,

Is there a way to download an album version of a track if I've purchased a stand alone version?


It shows as purchased in the album as well, but I can't download it.


The versions sound different, despite what Itunes thinks


Thanks!

Windows, Windows 10

Posted on Aug 9, 2020 7:33 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2020 12:43 PM

Hi,


I tried but it didn't help. The track stayed grayed out.


However, I contacted support and they were able to help me.


In future, it's best to buy the album first and then buy the single if it's a part of it. If you do it the other way, you might not be able to get the album version.


Thanks to Apple support though, they've always been super helpful and resolved any issues I've had, including this one!

3 replies
Question marked as Top-ranking reply

Aug 11, 2020 12:43 PM in response to CarlAVII

Hi,


I tried but it didn't help. The track stayed grayed out.


However, I contacted support and they were able to help me.


In future, it's best to buy the album first and then buy the single if it's a part of it. If you do it the other way, you might not be able to get the album version.


Thanks to Apple support though, they've always been super helpful and resolved any issues I've had, including this one!

Aug 11, 2020 12:37 PM in response to conquerator2

Hello conquerator2,


Welcome to the Apple Support Community! We understand you have downloaded a song single and because of this you cannot download the album version. We're happy to help! We'd recommend deleting the original stand alone version, and seeing if it will let you download the album version afterwards.


Delete music, movies, and TV shows from your device


If you are still having problems let us know!


Thanks

Downloading album version of a track purchased stand-alone

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