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I have appletv4k, Sonos Arc, and LG Oled TV. Everything works fine except Appletv+ programs have no audio. Everything else via appletv4k has audio okay. I can get sound by airplaying appletv+ programs from my iphone. Anyone else have this problem?
Apple TV 4K
Hi there rickrocket19,
Thank you for using Apple Support Communities!
It sounds as though when playing content on Apple TV+ using your Apple TV connected to a Sonos Arc device you’re not able to hear any sound.
You’re in the right place, we’d be glad to assist in seeking a solution.
We’d advise checking to see if the Quick Start setting is turned on as this disables Dolby Atmos sound. Below is a resource that can provide steps and additional information:
Change iTunes movie and TV show settings on Apple TV
We’d also advise checking out this resource below for further information on playing audio in Dolby Atmos:
Play audio in Dolby Atmos or surround sound on your Apple TV
We hope this helps,
Cheers!
rickrocket19,
Thank you for replying back with the updated information around what steps you’ve taken to resolve the issue.
Based on what you've described, we would encourage you to reach out to Apple Support directly. Below is a resource to get started with Apple Support:
Have a great day!
Checked out okay. Pretty wierd. Opra Conversation has audio. Little Voice and maybe all movies and TV- no audio.
appletv+ no sound
