Coin dozer not honouring purchased coins
I have purchased coins in this app four times now and haven’t received them ; I wrote to the developer twice and haven’t heard back from them what can I do?
iPad Pro, iPadOS 13
User profile for user:
Leanne_68
User level:
Community Specialist
Hello Ricpa66,
Thanks for using the Apple Support Communities. We understand that you're having an issue receiving the items purchased within an app. Contacting the developer is the direction provided in Buy additional app features with in-app purchases and subscriptions. It's also noted in this article, under section: Learn More, that you can request a refund if needed. You'll find the directions for this process are provided in the following article.
Request a refund for apps or content that you bought from Apple
Best wishes.