Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Suddenly need to authenticate to access files, but how?

Suddenly many of my files can't be opened or even deleted as I get a message saying, "Can't open file. You need to authenticate before accessing this item". So how and where do I authenticate? Clicking "ok" doesn't take me anywhere at all.

iPad Air 2, iPadOS 13

Posted on Aug 9, 2020 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2020 6:15 PM

This is what I get when I try to open many files.

5 replies

Suddenly need to authenticate to access files, but how?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.