Apple Event: May 7th at 7 am PT
I just backed up and then whipped my iPhone 11 in an attempt to fix this issue and it still fails to work. Instagram and another app called Animal Jam are throwing error messages when I try to log into them. I can use my accounts on other devices and even on Safari, what is the issue I’m experiencing???
iPhone 11, iOS 13
Hey there Izzi_Kilgore,
We understand you're experiencing issues logging in to two apps on your iPhone 11, and we'd like to see if we can assist.
To get started, we'd like to ask some questions to better understand the issue you're experiencing:
Also, try the steps below:
We hope this helps!
Izzi_Kilgore,
Thanks for that additional information.
Since you're able to sign in normally through the browser and other devices, this is isolated to the app on that iPhone. Try the remaining steps here: If an app unexpectedly quits, stops responding, or won’t open
Take care!
Even I had similar problems, please try to restart, that will help. - Shiv Shankar Nair
I tried this multiple times and it didn’t change the outcome at all.
Instagram and Other Apps , Error at Log In
