You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Sparrowsavs
Sparrowsavs Author
User level: Level 1
14 points

iPhone 11 Pro Max internal memory full but I have over 100gb left

Recently my iPhone keeps giving me error pop ups saying my storage is full. My phone is using about half of its total 250gb storage. I have 2 TB of iCloud storage and am using only a small fraction of it, and my photos (plus everything else) is backed up on iCloud.

but I still keep getting this error message on a regular basis and it often prevents me from being able to save files in apps.


when I go to setting to “free up storage” it shows I have plenty left.

when my phone is plugged into my Pc laptop, iTunes shows I have plenty of storage left.

But on the file browser of my Pc, it shows my internal memory is full.



iPhone 11 Pro Max, iOS 13

Posted on Aug 9, 2020 10:23 PM

Reply

Similar questions

2 replies
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
417,542 points

Aug 10, 2020 12:46 AM in response to Sparrowsavs

iCloud by default only has 5GB of storage space for your backup.


When you get a popup message on your iPhone or iPad that the storage is full.


Look closely storage of iPhone and iCloud.


You cannot increase storage of iPhone. However you can optimise iPhone Storage by using iCloud Storage. Save space on your device

Settings > [your name] > iCloud Tap Photos > Choose Optimize [device] Storage Set up and use iCloud Photos - Apple Support


iCloud storage is primarily for keeping a copy of your iPhone data safely on cloud. If you delete data on iPhone, data on iCloud is gone.


iPhone Storage (Setting > General > iPhone Storage)

  1. Total storage remains same through out life span of the iPhone
  2. Storage can not be enhanced
  3. You may take back up on Mac or PC using iTunes without iCloud


iCloud Storage (Settings > [Tap your name] > iCloud)

  1. By default every user gets 5GB of free storage space
  2. You can buy more storage based on your requirement 50, 200GB, 2TB with monthly subscription
  3. Based on your storage capacity you can back up iPhone or iPad
  4. The space can be shared between your family members for storage plan beyond 200GB





Reply

iPhone 11 Pro Max internal memory full but I have over 100gb left

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up