Cannot find installed MS Office apps

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Level 1

4 points

Cannot find installed MS Office apps

Purchased a stand alone bundle of MS office 19 apps for mac. Downloaded and installed, first tried installing it for "all users" when I couldnt find it I tried installing it on my "specific disk." I cannot find the applications anywhere. All I can see is an old version of Office 11 with a license that has lapsed and then what looks like MS 365 apps icons that were there when I tried updating my Office 11 a while back. These icons will ask for an MS 365 account email to run. I have a student email with my school that provides a 365 account but has to be used online, you cannot use the apps on the computer with this email to edit anything in excel/word (this is why I purchased the stand alone product to begin with).

How do I go about locating the apps I purchased and installed?

Thanks

Posted on Aug 10, 2020 4:59 AM

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Answer 1

Aug 10, 2020 5:31 AM in response to Jblst

If you have Spotlight Search Please search using that

Thank you

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Answer 2

Ronasara

Level 6

15,537 points

Aug 10, 2020 4:44 PM in response to Jblst

I'm assuming you have already looked in your Applications folder and nothing is there. I would fully remove the old Office apps since you no longer have any use for them. If the new apps can't be located, then I assume the best thing would be to download the MS Office again. Be sure that you are properly registered with the Microsoft site or the download won't work. It will have to be activated to work.

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Cannot find installed MS Office apps

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