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Speakers Problem in MacBook Pro 13 inc 2019

sometimes when I connect my AirPods Pro , the MacBook internal speaker does not working after disconnecting the AirPods, and just only after restarting the Mac the speaker return to work, I try a lot of things, mutes, connecting and reconnecting AirPods, closing all the windows, switching sounds to other devices, nothing work, only after restarting the Mac the speakers return to work again, any ideas ?

MacBook Pro with Touch Bar

Posted on Aug 10, 2020 6:10 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2020 7:33 AM

Hi,

Resetting NVRAM could solve sound related issues.

https://support.apple.com/en-us/HT204063

If it doesn't work, try to contact Apple support or if your neighborhood retail Apple Store is open, make Genius Bar reservation or if you could find opened nearby Apple Authorized Service Provider, take your MacBook Pro to them to be examined it.

https://support.apple.com

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


1 reply
Question marked as Top-ranking reply

Aug 10, 2020 7:33 AM in response to ammarfromjatt

Hi,

Resetting NVRAM could solve sound related issues.

https://support.apple.com/en-us/HT204063

If it doesn't work, try to contact Apple support or if your neighborhood retail Apple Store is open, make Genius Bar reservation or if you could find opened nearby Apple Authorized Service Provider, take your MacBook Pro to them to be examined it.

https://support.apple.com

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


Speakers Problem in MacBook Pro 13 inc 2019

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