FaceTime will not ring on my MacBook Pro

Calls will only ring on my iPhone and then show up as missing on the MacBookPro, but they never ring on the Mac. I am using macOS Catalin 10.15.5. I have turned on "Allow calls on other devices" on my iPhone.

MacBook Pro 13″, macOS 10.15

Posted on Aug 10, 2020 4:22 PM

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Posted on Aug 13, 2020 7:10 AM

Thanks for the reply ninjabrooks,


When you go to FaceTime > Preferences > Settings, have you set a ringtone at the bottom? Also in settings, are you reachable at the same number or address you have set for your iPhone?


Check those out, and let us know.

3 replies

Aug 12, 2020 4:26 PM in response to ninjabrooks

Hello ninjabrooks,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to receive calls on FaceTime on your Mac.


We have a few resources that can help. To start, let's make sure your Mac is fully up to date.


How to update the software on your Mac


Once updated, please follow these steps: Answer calls in FaceTime on Mac



Cheers!



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FaceTime will not ring on my MacBook Pro

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