Hello! I would like to ask about my apple id update. I recently changed the email address I use for my apple id and when I tried to update the apple id settings, it always shows verification failed and that an unknown error occurred. Also, though I already changed my apple id, it still show the old one. Please help me fix this problem. Thank you very much!
iPhone 7, iOS 13
If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Apple ID update
