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Other storage is taking up close to 50 gb my storage.

Other storage is taking up close to 50 gb on my 64 gb phone. I’ve deleted so much stuff. I got iCloud. Doesn’t matter what I do, it just keeps increasing

iPhone X

Posted on Aug 10, 2020 9:17 PM

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Posted on Aug 10, 2020 9:27 PM

You need click on the Contact Support link at the top right of this page to inform Apple they are wanting to talk to people who are having this issue. They will most likely advise you back up your iPhone then restore your iPhone from your backup. That large of other is usually caused by a corrupt file or files but they have also seen this with photo deletion. You can try the clearing your history and cache but I've never seen that to grow very large at all.

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Question marked as Top-ranking reply

Aug 10, 2020 9:27 PM in response to Jfig04

You need click on the Contact Support link at the top right of this page to inform Apple they are wanting to talk to people who are having this issue. They will most likely advise you back up your iPhone then restore your iPhone from your backup. That large of other is usually caused by a corrupt file or files but they have also seen this with photo deletion. You can try the clearing your history and cache but I've never seen that to grow very large at all.

Aug 10, 2020 9:22 PM in response to Jfig04

Your iPhone Storage menu will show familiar categories like Apps, Media, Photos, and Mail, but also an Other category that is sometimes quite large. It’s common for Other to span several gigabytes, and but if it’s way over 10GB, it has grown out of control.


The Other category is big and varied, because it’s a real catch-all category. It’s comprised of system files, caches, Siri voices (if you’ve downloaded other voices), logs, updates, and so much more. One of the biggest culprits for Other growing out of hand is streaming lots of music and video. When you download video or music from the iTunes store, TV app, or Music app, it’s indexed as Media. But streams have caches used to ensure smooth playback, and those are categorized as Other.


Safari’s caches can start to grow pretty large, too. And if you send tons of texts with images or video, that can start to fill up a lot of space. Your iPhone is supposed to manage these caches to keep your storage from becoming completely full, but it doesn’t always do a great job.


You can’t get rid of Other entirely, but you can usually reduce its size.


First, let’s try clearing your Safari caches. Open Settings > Safari and choose Clear History and Website Data. If you have a lot of Safari tabs open on your iPhone, you might want to close most of them, too.


Second, you might also want to change Messages to save fewer old messages. Open Settings, then Messages, and scroll down to the Message History setting. By default, Keep Messages is set to Forever, but you may want to change it to 1 Year or even 30 Days to reduce the data that the Messages app caches.


Finally, go back to iPhone Storage and look at the apps list. Most of the apps store data that is categorized as Apps, but some will keep caches that are categorized as Other. If, say, the Podcasts app is taking up a couple gigabytes of space, it’s likely mostly cached data. Deleting the app and re-downloding it might put a dent in the Other category.



if all else fails, Backup and Reset with iTunes

You can go through your iPhone trying to delete every little cache that could grow the size of Other storage, but if you really want to make it as small as possible, you need to back up your phone and reset it. This can take a little while.

The best way to do this is to use iTunes on your Mac or PC.

Connect your iPhone to your computer and launch iTunes. You may be prompted to allow access on your iPhone and required to enter your passcode, which you should do.

Select your iPhone by clicking the little phone icon in the upper left, and under Backups, choose This Computer. Checking Encrypt local backup is a good idea, so your account passwords and Health data gets backed up, too. Just choose a password you won’t forget. Click the button to Back up now.

When the backup is done, disconnect your iPhone and head to Settings > General > Reset and choose Erase All Content and Settings. This will return your iPhone to an out-of-the-box state. When it restarts and it’s in the initial setup process, re-connect it to your computer with iTunes open, and follow the instructions on screen to restore your device.

This is the longest and most involved way to reduce the size of Other storage, but it’s also the best; there’s just no way to get it any smaller than it will be after a fresh reset and restore.


Other storage is taking up close to 50 gb my storage.

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