My Apple ID the name and phone number and E- mail is grayed out and on bottom where it says sign out that is grayed out to

Under My Apple ID name and phone number E-mail is grayed out .

Payment and shipping grayed out

find my phone grayed out

It also says trusted devices not listed

and to sign out is also grayed out


iPhone 6s, iOS 13

Posted on Aug 11, 2020 1:21 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2020 3:12 AM

I can't guarantee a fix, but see:

 

Why is my Apple ID setting greyed out on iPad?  https://discussions.apple.com/thread/8355468.

 

A post in this thread says:  "I just found the reason for my Apple ID Settings being greyed out. When I disabled Restrictions, my Settings became enabled and I was asked to update Apple ID Settings. S O L V E D...

 

Apple ID banner grayed out https://discussions.apple.com/thread/8611970. This one reports a solution also having to do with restrictions.

 

 My Apple ID is Greyed Out in Settings, Fix https://macreports.com/my-apple-id-is-greyed-out-in-settings-fix/

 

This occurs “most likely … because of a problem that happened when upgrading the iOS or when you change your Apple ID and password.”


So, you might use What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

To get Apple Support for help with your problem, see:

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport There might be an hour or so wait.

 

Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option for you.

2 replies
Question marked as Top-ranking reply

Aug 11, 2020 3:12 AM in response to sherilyn160

I can't guarantee a fix, but see:

 

Why is my Apple ID setting greyed out on iPad?  https://discussions.apple.com/thread/8355468.

 

A post in this thread says:  "I just found the reason for my Apple ID Settings being greyed out. When I disabled Restrictions, my Settings became enabled and I was asked to update Apple ID Settings. S O L V E D...

 

Apple ID banner grayed out https://discussions.apple.com/thread/8611970. This one reports a solution also having to do with restrictions.

 

 My Apple ID is Greyed Out in Settings, Fix https://macreports.com/my-apple-id-is-greyed-out-in-settings-fix/

 

This occurs “most likely … because of a problem that happened when upgrading the iOS or when you change your Apple ID and password.”


So, you might use What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

To get Apple Support for help with your problem, see:

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport There might be an hour or so wait.

 

Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option for you.

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My Apple ID the name and phone number and E- mail is grayed out and on bottom where it says sign out that is grayed out to

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