I bought .99 for more storage and it keeps telling me I’m out of storage. I see the upgrade in ICloud. Why did I pay for something that is not working?

Bought upgrade storage on iPhone . I see the upgrade in iCloud but I can’t open some of my apps because the storage full pops up

iPhone 6, iOS 11

Posted on Aug 11, 2020 11:02 AM

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Posted on Aug 11, 2020 11:20 AM

Cjpphp wrote:

Bought upgrade storage on iPhone . I see the upgrade in iCloud but I can’t open some of my apps because the storage full pops up

You purchased more iCloud storage to backup or sync to icloud.


You did not buy more internal storage for your phone, you will need to delete data off it to gain it back.

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Question marked as Top-ranking reply

Aug 11, 2020 11:20 AM in response to Cjpphp

Cjpphp wrote:

Bought upgrade storage on iPhone . I see the upgrade in iCloud but I can’t open some of my apps because the storage full pops up

You purchased more iCloud storage to backup or sync to icloud.


You did not buy more internal storage for your phone, you will need to delete data off it to gain it back.

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I bought .99 for more storage and it keeps telling me I’m out of storage. I see the upgrade in ICloud. Why did I pay for something that is not working?

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