You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to find Mojave in App store

I am trying to update my 15" laptop currently running on Sierra (10.12.6) to Mojave so that I can use Virtual backgrounds in zoom. Mojave is not showing up in the App store. I do not want to upgrade to Catalina because it seems buggy. Anyone know where I can find Mojave?


Thanks

MacBook Pro 15″, macOS 10.12

Posted on Aug 12, 2020 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2020 12:36 AM

Mojave is still available for download, follow these instructions carefully.


Please use Safari to access the following link do not use Firefox


How to upgrade to macOS Mojave - Apple Support

go to Section 4 and click on Get macOS Mojave

you will be redirected to the App Store Mojave download page.

It should say Get or Download.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS Mojave.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

1 reply
Question marked as Top-ranking reply

Aug 12, 2020 12:36 AM in response to sonderbetty

Mojave is still available for download, follow these instructions carefully.


Please use Safari to access the following link do not use Firefox


How to upgrade to macOS Mojave - Apple Support

go to Section 4 and click on Get macOS Mojave

you will be redirected to the App Store Mojave download page.

It should say Get or Download.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS Mojave.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

Unable to find Mojave in App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.