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iPad shuts off and will not stay on. No green battery bar? Where and how do I send it in for repair?

iPad shuts down. Cannot get a green battery bar. Where and how do I send in for repairs?


iPad, iPadOS 13

Posted on Aug 12, 2020 6:52 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2020 7:53 AM

If you have difficulties with charging your iPad, this support page should be helpful with troubleshooting the issue:

If your iPad won't charge – Apple Support


Information about iPad repairs can be found here:

iPad Repair - Official Apple Support


You can arrange repairs either by directly contacting Apple Support - or by visiting your local Apple Store.


The link to Contact Support is at top-right of this page.

1 reply
Question marked as Top-ranking reply

Aug 12, 2020 7:53 AM in response to jakie208

If you have difficulties with charging your iPad, this support page should be helpful with troubleshooting the issue:

If your iPad won't charge – Apple Support


Information about iPad repairs can be found here:

iPad Repair - Official Apple Support


You can arrange repairs either by directly contacting Apple Support - or by visiting your local Apple Store.


The link to Contact Support is at top-right of this page.

iPad shuts off and will not stay on. No green battery bar? Where and how do I send it in for repair?

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