Find My Friends stopped working about a week ago. Have restarted devices, tried deleting and re-adding friends but nothing seems to work. Error message from all devices says it can not connect with the server. Any ideas on how to fix this?
iPhone 7 Plus, iOS 13
Hey helpwithfindmy,
Those are great details, but let's gather even more to help.
You'll also want to be sure the Date & Time settings are correct on all devices, as this can cause trouble connecting to secure servers if it isn't correct:
Keep us posted. Cheers!
Hey helpwithfindmy,
Those are great details, but let's gather even more to help.
You'll also want to be sure the Date & Time settings are correct on all devices, as this can cause trouble connecting to secure servers if it isn't correct:
Keep us posted. Cheers!
Hi helpwithfindmy,
If you haven't already, double check your Location Services settings by tapping Settings > Privacy > Location Services. Be sure "Location Services" is turned on here, as well as "Share My Location". Then double check the cell data settings by tapping Settings > Cellular. From here be sure "Cellular Data" and turned on, and scroll down to make sure the Find My app is turned on too. If any changes are made here, restart your iPhone and try again.
Thanks!
Hi helpwithfindmy,
We understand that you're having an issue using the Find My Friends feature on all of your devices. To help the community provide guidance, let us know more about what's happening.
The more details you can provide, the better the community can assist.
Take care!
I've checked the Date/Time settings on my phone and it was fine. It showed "Set Automatically" and displayed the correct time zone. I did turn the setting off/on and restarted the phone. The setting stayed, but it did not make a difference with the Find My app.
To my knowledge I do not have a family sharing group setup. I just sent requests to each family member individually and it has worked great this way for at least two years.
The alert appears almost instantly when you try to open the Find My app. The alert reads "Share My Location Unavailable. Unable To Connect To Server. Please Try Again Later". It only has problems with the "People" part of the app. I also have an iPad and AirPods and the app never has problems locating those "Devices" even it the devices are taken to a new location (such as my work). It also locates "Me" with no problem.
I am using an iPhone 7+ and it is running on iOS 13.6.1. I have tried using the app on at least three different wi-fi locations and also on cellular service (Verizon). My wife, 2 kids, and mother and all experiencing the same problems. All stopped working a little over a week ago. My wife and kids also have iPhone 7 and my mother has an iPhone 11.
Find My Friends stopped working about a week ago.
