Mobile data issues

Why am I able to text and call but my mobile data isn't working?

iPhone 6s Plus, iOS 14

Posted on Aug 12, 2020 11:14 AM

Reply
1 reply

Aug 14, 2020 5:43 AM in response to CoolBomb

Hey there CoolBomb,


We'd like to look into why you're experiencing those network issues with your iPhone. We count on our phones daily, so we understand the need for your iPhone to work properly when you need it.


We'd like to have you restart your iPhone and also test your iPhone in multiple locations to unsure this isn't a location based issue.


Check out how to restart your device here: Restart your iPhone


We also have a great article that goes over other types of interference that may cause this issue with Wi-Fi: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


We hope you have a great rest of your week!

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Mobile data issues

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