I keep getting awards for 200% and 300% move goal completions at the same time and most of the time I haven’t done either one. Is there a way to fix this? I don’t want these unearned awards messing with my data.
Apple Watch Series 5, watchOS 6
lgbailey,
Thank you for the additional information regarding your device.
We recommend unpairing and re-pairing your watch to your phone.
Unpair and erase your Apple Watch
Cheers.
Hello lgbailey,
Welcome to Apple Support Communities!
We understand from your question that your activity isn't tracking correctly. We can certainly help you with this!
This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
Calibrating your Apple Watch for improved Workout and Activity accuracy
We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.
lgbailey,
Thank you for the additional information regarding your device.
We now recommend reaching out to Contact Apple Support.
Cheers.
The problem is it awards me 200 and 300% awards at the same time, not the calories it’s tracking. For example, my move goal is 500. I just doubled it today, and when I crossed 1,000 it gave me both awards even though I only earned one. Two days ago my calories were at 716 and I got both awards and I hadn’t hit either one.
So I unpaired and repaired my watch last night. And I just finished my workout, and the same thing happened. My move goal is 500, it says I have burned 910, and I just got both 200 & 300% move goal awards at the same time when I haven’t hit either.
Activity Awards Wrong
