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Level 1

4 points

My phone won’t restore

I have a IPhone XSMax and my phone disabled itself and it said to connect to iTunes but it won’t connect and it restore.

my phone is displaying support.apple.com/iPhone/restore

I go onto that website and follow the instructions and iTunes gives me an error message 9. So now my phone is not letting me do anything. Can anyone please help? Thanks Jacqueline

iPhone XS Max

Posted on Aug 12, 2020 9:35 PM

Best reply

LD150

Level 10

89,865 points

Posted on Aug 13, 2020 2:05 PM

error 9 says

https://support.apple.com/en-gb/HT201444

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My phone won’t restore

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