Macbook air stuck at loading screen

My macbook air doesn’t boot up, it stucks at loading screen before the desktop would come up. I already did a factory reset, I went to a repair center they also did a reset but it is still not working. If I switch it on the apple sign appears but stuck at loading. Is there any suggestion what I should do?

MacBook Air 13″, macOS 10.13

Posted on Aug 12, 2020 10:25 PM

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4 replies

BDAqua

Level 10

250,683 points

Aug 13, 2020 6:33 AM in response to xionghailun

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

BDAqua

Level 10

250,683 points

Aug 13, 2020 12:21 PM in response to xionghailun

Install the OS to an external drive, I think we're dealing with a Hard drive problem, this should tell us

xionghailun Author

Level 1

26 points

Aug 13, 2020 11:38 AM in response to BDAqua

Thank you for the answer, but I tried safe mode too before doing the reset.

BDAqua

Level 10

250,683 points

Aug 18, 2020 12:02 PM in response to xionghailun

Any luck yet?

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Macbook air stuck at loading screen