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iTunes crashed and removed my library and playlists, itl library file says damaged, please help

I am using the latest version of iTunes on PC and have done all the updates/saving for years. All my music is complete in the iTunes Media folder. My problem is re-loading the playlists and music to iTunes itself.


“Empty/corrupt iTunes library after upgrade/crash”


I have tried using this advice but my last previous saved library is from Sep 2018 (I don't know why that is) so is of no use. I have complete/working iTunes Media folder and XML file I made on current hard drive but no working itl files because iTunes seems to have damaged them from the sudden crash.


I also made an external hard drive back up Aug 7th (several days before the crash) following these instructions exactly "“Back up and restore your iTunes library on your PC” but I can't find the itl file anywhere on the back up drive. I have XML file on backup which I made that day but every time I try to import it iTunes crashes before complexion. It imports for about 3 hours (my library is quite large) and the playlists start to re-appear but then iTunes suddenly closes and all progress is lost.


I also have many temp. files. I renamed the latest one to .itl and tried to import, again it took about 3 hours but crashed just before complexion like the xml file. Desperate to get my playlists back, I don't even have the headings anymore in itunes, they have gone completely.


I am confused and not sure what to do next? Thanks.



Posted on Aug 13, 2020 1:33 AM

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Posted on Aug 15, 2020 8:24 AM

See your other thread: Why is the itl file not in my itunes back… - Apple Community.


tt2

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4 replies

Aug 13, 2020 9:26 AM in response to gmrfrye78

I have checked my backup xml file on excel, it is complete and everything is listed correctly and the files are all in the same places as mentioned there so does anyone know why it keeps crashing when I try to import it to itunes? Is there something else I need to do? I am trying to recreate my library and playlists after a crash wiped them. Any help would be appreciated, many thanks.

iTunes crashed and removed my library and playlists, itl library file says damaged, please help

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