Birthday won't save in Contacts

Hi, when I add a birthday to an existing contact and click Done, the birthday gets added but within 2 seconds, the contact gets refreshed and the birthday is removed. What's causing this?


Thanks


IPhone XS Max

iOS 13.6

109GB/256GB used

iPhone XS Max, iOS 13

Posted on Aug 13, 2020 7:30 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2020 10:18 AM

Do you have other "Contacts" defined, e.g. Gmail?

If you contacts are coming from Gmail they will not be updated. Only iPad Contacts are saved correctly.

Go to "Contacts" and open „Groups" (the folder icon top left), if you have other than iPad , switch them off and see if the contact you want to save is still there (I.e. in your iPad Contacts).

So the answer is, update the contact in the source "Contacts " app/software.

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Birthday won't save in Contacts

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