You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a Macbook Pro 13" Laptop (purchased May 2018) and I noticed that the lid was not closing completely. I kind of ignored it for a few months since it is not my main laptop. I grabbed it tonight and when I looked at the left side of the case, it has popped open at least a quarter of an inch. See below. Is this a battery that expanded? I have never seen anything like this!!
Hi GuitarPlayersAnonymous,
It looks like your device needs service. You can take a look at our service options here: Mac Service and Repair
You can also contact us directly here: Get Support
We hope this helps you get started.
Take care.
Thanks for following up, GuitarPlayersAnonymous.
Your Mac would need to be evaluated first to determine what would be covered. Sorry about the issue with the link. Here's an updated one for you: Get Support
Take care.
WOW OMG... it looks like your battery is totally gone.
Please shut down the Mac and disconnect the battery before it kills the logic board, the screen, the trackpad.
Has it bended the lower case either or just the bottom lid? I can't tell for sure by the picture.
Anyway, remove the bottom lid and leave it off, so it won't resist to the pressure of the battery. It could bend the lower case itself, which means bending the logic board, the keyboard and the trackpad too. It can even crack the screen. A total disaster.
Thanks All. I found an earlier appointment with Apple so I brought it in last night. They shipped it off to be fixed and it should be free which is nice. They have to check for water damage so I should be fine. Happy to see Apple is standing by their product and doing the right thing.
Is this covered by Apple?
BTW you Get Support Link is a dead link.
Macbook Pro 2017 - Back Case Expanded roughly a 1/4 inch
