Restoring damaged library from backup xml file

I am running Norton 360, do you think that would affect the import? I have checked the firewall settings and itunes is listed as one of the allowed programmes.

I also wondered why it didn't show everything it had managed to import instead of just closing down completely.

You're right, yes my back up xml does have the same name that itunes uses when it automatically makes one, I will try importing it with a new name. It is currently inside the itunes Media folder on my current hard drive, is that the correct position?

Thank you so much for all your help, very pleased to say that after trying about 60 temp files of about 670 and nearly giving up I finally found one that restored my library and playlists, it was a much smaller size than I expected, only 55MB, so quick once you find the right one. I will be careful to fully back up my itunes in future inluding itl files and probably also use something like TuneSync as you suggest.

Thank you also for making the Transform XML program in the past which I found on an old thread, now I have a separate written record of my library which was something I always wanted for safekeeping.

I added my itunes folder to the exclusion lists on Norton, although neither that nor renaming the xml file worked, why itunes wouldn't accept the xml remains a mystery but luckily it doesn't matter now.

A shame that serious itunes experts like yourself are very hard to find. My regular computer engineer is good but he knows nothing about itunes or looking for solutions and just told me I should start the library again from scratch lol. Very glad it didn't come to that.

Best Wishes, Graham Frye

Glad I stumbled across it, during the last few days I think I've read every page on the internet about itunes lol. As I'm sure you remember Transform XML lays everything out so neatly in readable English, first the loose tracks A-Z and then underneath all the playlists with headings and content, I found it very interesting and useful. I was thinking at that time that I might have to rebuild everything manually from that as I couldn't possibly remember my whole library off the top of my head. If anyone wants to save all their playlists written out I recommend it.

Anyone please?