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Iphone 11 says "low data mode is on" but it's not.

Each time I try and download an app, update, or anything similar my phone says "Low Data Mode is on" however, when I go into both Cellular Data Options the switch is in the off position. I tried turning the phone off and back on again, and my phone is updated to 13.6.1.

iPhone 11, iOS 13

Posted on Aug 14, 2020 10:29 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2020 8:08 PM

Greetings theladygt350,


Welcome to Apple Support Communities!


After reviewing your post, it sounds like you have a feature that seems to unexpectedly activate. "Your Low Data Mode preferences for each Wi-Fi network are kept up to date across all your devices through iCloud." Since this is a feature that activates for both Wi-Fi and Cellular, check your Wi-Fi network preferences also. You can find more information about this here: Use Low Data Mode on iPhone, iPad, and iPod touch.


Enjoy your weekend.

1 reply
Question marked as Top-ranking reply

Aug 15, 2020 8:08 PM in response to theladygt350

Greetings theladygt350,


Welcome to Apple Support Communities!


After reviewing your post, it sounds like you have a feature that seems to unexpectedly activate. "Your Low Data Mode preferences for each Wi-Fi network are kept up to date across all your devices through iCloud." Since this is a feature that activates for both Wi-Fi and Cellular, check your Wi-Fi network preferences also. You can find more information about this here: Use Low Data Mode on iPhone, iPad, and iPod touch.


Enjoy your weekend.

Iphone 11 says "low data mode is on" but it's not.

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