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Can't use iMessage and FaceTime on iPhone 6 Plus

I am using iPhone 6+, with the latest iOS available for the device that is 12.4.8. I cannot use iMessage and facetime. When I turn it on, it asks for the regular carrier permission, and then activation error message comes on. rest carrier related text messages like for icloud and some payment apps do get sent, but not for these two.


[Re-Titled by Moderator]

iPhone 6 Plus, iOS 12

Posted on Aug 14, 2020 12:12 PM

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Question marked as Best reply

Posted on Aug 14, 2020 1:33 PM

bhaumik18 wrote:

I am using iPhone 6+, with the latest iOS available for the device that is 12.4.8. I cannot use iMessage and facetime. When I turn it on, it asks for the regular carrier permission, and then activation error message comes on. rest carrier related text messages like for icloud and some payment apps do get sent, but not for these two.
https://discussions.apple.com/content/attachment/64028a2d-0f98-40e2-b72a-6b7e73604bf6

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Similar questions

3 replies
Question marked as Best reply

Aug 14, 2020 1:33 PM in response to bhaumik18

bhaumik18 wrote:

I am using iPhone 6+, with the latest iOS available for the device that is 12.4.8. I cannot use iMessage and facetime. When I turn it on, it asks for the regular carrier permission, and then activation error message comes on. rest carrier related text messages like for icloud and some payment apps do get sent, but not for these two.
https://discussions.apple.com/content/attachment/64028a2d-0f98-40e2-b72a-6b7e73604bf6

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Aug 23, 2020 11:59 PM in response to bhaumik18

I have the same issue.

iphone 6 plus

iOS 12.4.8 (16G201)

I just get a screen in iMessage and FaceTime with the appleID. When I enter the password for that appleID, it just says “An error occurred during activation. Try again.”


Ive followed all the online help (eg: “If you get an error when trying to activate iMessage or FaceTime”).


I’ve reset network settings, logged out of the appleID etc. nothing works.


Can't use iMessage and FaceTime on iPhone 6 Plus

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