Given an older MacBook. Installed Sierra but it also restored the old owner's account

So it's asking for her password which I'm positive she won't give me. Completely understandable.


So how do I wipe everything again and start from scratch? At first when I was trying to install an OS, I kept getting the error message "no package available to install" or something like that, so I looked at threads here and came across the suggestion to change the date via Terminal, which I did, and it worked. So now my new problem is being able to use it and switching it over to my account.

MacBook

Posted on Aug 14, 2020 4:14 PM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Given an older MacBook. Installed Sierra but it also restored the old owner's account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.