Grubhub warning message

I have this message. what do i have to do for not locking my mac?

MacBook Pro 13″, macOS 10.13

Posted on Aug 15, 2020 2:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2020 10:50 AM

Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:



Also click and read the About info to further permit full disk access.


Then we can examine the report and see if we can determine what might be causing the problem.


6 replies
Question marked as Top-ranking reply

Aug 16, 2020 10:50 AM in response to karina_akhma

Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:



Also click and read the About info to further permit full disk access.


Then we can examine the report and see if we can determine what might be causing the problem.


Aug 15, 2020 8:32 AM in response to karina_akhma

karina_akhma wrote:

I have this message. what do i have to do for not locking my mac?
https://discussions.apple.com/content/attachment/78778eab-1fcd-4eff-a560-1853c17adbc1



I suspect you have installed adware/malware:


>System Preferences>Profiles. found next to Accessibility (click into it and then remove all the suspicious things from the list.) May or may not be present if no profiles found.


Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/

or

Try running this trusted utility https://www.malwarebytes.com/mac/


also Verify you are not using SOCKS proxy:

>System Preferences>Networks>Advanced>Proxy uncheck the box


Adware/malware launch daemons can set SOCKS proxies without user participation.

(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)




Aug 16, 2020 9:16 AM in response to karina_akhma

karina_akhma wrote:

Thank you, but that didn't help and now i have this message
https://discussions.apple.com/content/attachment/65c2935f-4ea3-43ac-a1a2-bbd26d869862



Third Party antivirus is not recommended, this typically causes nothing but added issues on your Mac.


Look for the official uninstaller.






Recognize and avoid phishing messages, phony support calls ...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Grubhub warning message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.