Updating iMac
I updated my iMac to last version. When installing an error appeared. I did everything that I was instructed but no success.
I quit instal and restarted but no result. After powering on, the curser goes half and then it powers off.
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I updated my iMac to last version. When installing an error appeared. I did everything that I was instructed but no success.
I quit instal and restarted but no result. After powering on, the curser goes half and then it powers off.
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
1. Start up from macOS Recovery
To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated
Command (⌘)-R
Install the latest macOS that was installed on your Mac.
Option-⌘-R
Upgrade to the latest macOS compatible with your Mac.
Shift-Option-⌘-R
Install the macOS that came with your Mac, or the closest version still available.
2. Decide whether to erase (format) your disk
If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window, then click Continue. You probably don't need to erase, unless you're selling or giving away your Mac or have an issue that requires you to erase. Learn more about when and how to erase.
3. Install macOS
After starting up from macOS Recovery, follow these steps to install macOS:
If your Mac restarts to a setup assistant, but you're selling or giving it away, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
If you never installed macOS Sierra 10.12.4
If macOS Sierra 10.12.4 or later was never installed on your Mac, macOS Recovery works differently:
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
1. Start up from macOS Recovery
To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated
Command (⌘)-R
Install the latest macOS that was installed on your Mac.
Option-⌘-R
Upgrade to the latest macOS compatible with your Mac.
Shift-Option-⌘-R
Install the macOS that came with your Mac, or the closest version still available.
2. Decide whether to erase (format) your disk
If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window, then click Continue. You probably don't need to erase, unless you're selling or giving away your Mac or have an issue that requires you to erase. Learn more about when and how to erase.
3. Install macOS
After starting up from macOS Recovery, follow these steps to install macOS:
If your Mac restarts to a setup assistant, but you're selling or giving it away, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
If you never installed macOS Sierra 10.12.4
If macOS Sierra 10.12.4 or later was never installed on your Mac, macOS Recovery works differently:
You can save us asking dozens of questions by submitting a report from this App for us to look at…
EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.
Pastebin is a good place to paste the whole report if you capture the URL while there…
Whew, they've changed pastebin & made it harder, but after pasting in, click Create new paste button, then Embed button, then copy the URL...
<script src="https://pastebin.com/embed_js/KuvnghqA"></script>
The relevant part would be like...
https://pastebin.com/embed_js/KuvnghqA
Don't use these, they are just examples, yours will appear different.
Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...
Yes it shuts down in safe mode
Any luck yet?
Updating iMac