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Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
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Apple introduces M4 Pro and M4 Max. Learn more >
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I've been trying to update to macOS Catalina 10.15.6 The Software Update pop-up window appears, I hit "Update Now" and it says "To update, you must restart your Mac.". I click restart, and it doesn't update. I've done it 5 or 6 times and it's always the same. Can you guys help me on this matter? Thanks.
MacBook Pro 13″, macOS 10.15
Hi V4RG45,
Thanks for participating in Apple Support Communities. We understand you're having issues updating to macOS 10.15.6. We'd like to help!
From what you've described, it sounds like the following resource will be helpful to you:
macos catalina 10.15.4 Update Issue. keeps restarting my computer
Check that out and let us know if you need additional help after that.
Thanks V4RG45,
We appreciate the update. Sounds like you downloaded the installer but the update won't complete when you restart. Removing the macOS installer can help: How to delete apps on your Mac
Once removed, Upgrade to macOS Catalina again.
Keep us updated.
Hi jeremy_V
Thank you for your help, unfortunately didn't solve my problem. Even in safe mode it keeps asking to restart the computer and still nothing happens. Never happened before. Can't imagine why I'm having this problem know.
Can't update to macOS Catalina 10.15.6
