Airdrop large video failed

I have a large video taken from my iphone 11 and filesize about 3.5Gb to my ipad, use airdrop at destination (ipad) failed to save item. Anyway to fix this?

Thx

iPad Air 2 Wi-Fi, Cellular

Posted on Aug 15, 2020 7:20 AM

Reply
7 replies

Aug 23, 2020 8:08 AM in response to Dmkchan

Hi Dmkchan,


Thanks for the update on this AirDrop issue.


Are you using the same Apple ID on both your iPad and iPhone or different ones? Are you able to successfully share this video through Mail or Messages? Add attachments to an email on iPhone. This can help isolate the issue a bit more. Do you have any issues receiving similar sized videos from other people?


Let us know

Aug 16, 2020 2:40 PM in response to Dmkchan

Hi Dmkchan,


Welcome to Apple Support Communities. We understand that you're having an issue saving a video to your iPad, when shared through AirDrop. We'd like to help!


Are you receiving any error messages about this video when you see it show up on your iPad? If you are, what does the exact message say? Are you using iCloud on your two devices? We're curious to know if this video is being saved to iCloud and shared to the iPad so you wouldn't need to AirDrop the specific file.


Then, make sure you're using AirDrop correctly by checking out this resource:


How to use AirDrop on your iPhone, iPad, or iPod touch


Hope that helps!

Aug 19, 2020 11:52 PM in response to barberlives123

Dear sir/madam,

Thank you for your reply.

I had 3 video files for airdrop. 2 were under or approx 1Gb, the huge one is 3.5Gb. The 2 under 1 Gb went fine. The 3.5Gb transferred with ‘failed to save item’. Tried another iphone 6+ too with same error. Would it be a problem with photos which may not be able to import such large files?

I do not use icloud for security reasons.

afterall i plug in with my laptop and transfer the files.

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Airdrop large video failed

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