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Olespice Author

Level 1

8 points

Scroll Button problem

I can scroll downward efficiently by using the scroll button but cannot scroll back upwards and have to click scroll; this is since installing the latest update. to Catalina.

iMac 27″ 5K, macOS 10.15

Posted on Aug 16, 2020 12:29 AM

Top-ranking reply

melissa_m77

Community Specialist

Posted on Aug 17, 2020 9:44 AM

Hello Olespice,

It sounds like you're experiencing some issues with scrolling. We will be happy to help. Does this happen in Safari, or in all apps? If this is happening only in Safari, let's see if this happens in safe mode: How to use safe mode on your Mac

If it doesn't let's check your Safari extensions and disable them: How to install Safari extensions on your Mac

We're standing by.

Cheers.

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Scroll Button problem

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