First Call not working

When I call from my iphone 11 the first call I can hear them but they can not hear me.

By hanging up and calling again they then can hear me.

This started happening about a month ago.

Any ideas?

Does it sound like a phone issue or the provider (Optus)?

Posted on Aug 16, 2020 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2020 2:19 PM

Hi Centerside_5100,


Thanks for your post! We understand that others are unable to hear you on calls the first time you call them. If you have not already, restart your device and perform any available iOS update.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


We also suggest following the steps listed in the article below for general sound issues.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If the issue persists, check for any carrier updates.


Update your carrier settings on your iPhone or iPad


If the issue persists, reach out to your carrier for support.


Wireless carrier support and features for iPhone in Asia-Pacific


Let us know what you find out!


Take care!

1 reply
Question marked as Top-ranking reply

Aug 17, 2020 2:19 PM in response to Centreside_5100

Hi Centerside_5100,


Thanks for your post! We understand that others are unable to hear you on calls the first time you call them. If you have not already, restart your device and perform any available iOS update.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


We also suggest following the steps listed in the article below for general sound issues.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If the issue persists, check for any carrier updates.


Update your carrier settings on your iPhone or iPad


If the issue persists, reach out to your carrier for support.


Wireless carrier support and features for iPhone in Asia-Pacific


Let us know what you find out!


Take care!

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First Call not working

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