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LucasFaria Author

Level 1

4 points

Trade in

I have a question, if I go to an Apple store at the Florida Mall in Orlando for example, I have an Iphone XR, can I exchange my iphone XR for the new Iphone 11 PRO MAX at the store and pay the difference?

Posted on Aug 17, 2020 6:05 AM

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SravanKrA

Community+ 2024

Level 10

413,962 points

Posted on Aug 17, 2020 6:10 AM

Full Trade-in process information --> Apple Trade In - Apple

An extract form the link above.

"Just mail it out, or bring it in.

Trading in your device is as easy as buying a new one. We’ll give you a prepaid trade-in kit or shipping label to send it off. Or you can bring it to an Apple Store. We’ll either give you instant credit toward the purchase of a new product or send your device on to our recyclers." Find an Apple Store near you

As far as my knowledge goes you need to carry an ID card (USA)

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