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Ipad disabled

I cannot get iTunes to download software to restore my disabled IPAD. The download is taking 42 minutes

iPad mini 2 Wi-Fi, Cellular

Posted on Aug 17, 2020 8:19 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2020 8:22 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If you continue to experience difficulties, these support pages may be helpful in troubleshooting the problem:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

iOS update and restore errors – Apple Support


I hoper this information proves to be helpful in resolving any issues.

1 reply
Question marked as Top-ranking reply

Aug 17, 2020 8:22 AM in response to Bluebell6

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If you continue to experience difficulties, these support pages may be helpful in troubleshooting the problem:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

iOS update and restore errors – Apple Support


I hoper this information proves to be helpful in resolving any issues.

Ipad disabled

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