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Need a refund

I have tried to get a refund for an accident purchase by clicking reportaproblem.apple.com. link. this link shows my purchases. but when I select the reason it asks to go to itunes support. and when I go to itunes store support it again send me to the previous page.

iPhone 7, iOS 13

Posted on Aug 17, 2020 11:42 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2020 1:32 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 18, 2020 1:32 AM in response to Shuzuna

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Need a refund

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