iphone x shuts down by itself

Hello there. My iphone x turns off by itself, sometimes the apple logo comes up, it does not hurt at all, sometimes it turns on. Sometimes it resets. Sometimes it turns off and reopens and turns round on the black screen, it stays like that, I have to reset it myself. I showed it to a lot of repairmen, they repaired it and gave it back to my father, the phone came and I encountered the same situation again. The phone is getting hot, but only on the bottom left of the camera. In general, it happens when it gets hot. What is the problem with this? Do you have any information?

iPhone X, iOS 13

Posted on Aug 18, 2020 9:22 AM

Reply
1 reply

Aug 19, 2020 7:26 AM in response to Sabir352

Hi Sabir352,


Thanks for your post! We understand your iPhone will restart on its own. If you have not already, we suggest you restore the device through a computer, then set up the device as new. We first suggest creating a backup.


How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


After the restore, set up the device as new.


Set up your iPhone, iPad, or iPod touch

Remember at Step 5, select Don't Transfer Apps & Data.


If the issue persists, please Contact Apple Support.


Best regards.

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iphone x shuts down by itself

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