Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with phone phone

I have a iPhone that I am trying to unlock to use on a different carrier. The problem is, when I contact my carrier they tell me that the phone I have was never been paid for so they can't unlock it. I got the phone on e-bay and the seller has great feedback so I don't think its a stolen phone. Anybody have a idea I can try? Thank you in advance.


iPhone 8

Posted on Aug 18, 2020 6:19 PM

Reply
Question marked as Best reply

Posted on Aug 18, 2020 6:21 PM

Contact the seller and see what they know. Sounds like it was an iPhone under contract, I'm surprised it isn't blacklisted.

3 replies

Problem with phone phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.