My Apple ID is disabled

If this is in the iTunes/App Store, see the 3rd link.

If your Apple ID is locked or disabled - Apple Support.       

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support.      

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   

iTunes Support – world wide 

Apple Support schedule phone call      

Starting an online chat with Apple Support 

If necessary, try Twitter

https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Change, add, or remove Apple ID payment methods - Apple Support

Payment methods that you can use with your Apple ID - Apple Support

If your payment method is declined, or you have a billing issue in the App Store or iTunes Store

Apple ID Has Been Disabled

Please select the one you feel is best suited to your problem:

1. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
2. If your Apple ID is locked or disabled - Apple Support
3. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple …
4. Apple ID is Disabled - Apple Club
5. Apple ID- "This Apple ID has been disabled for security reasons" alert appears
6. Contact Apple for help with Apple ID account security - Apple Support
7. What to do after you change your Apple ID email address or password - Apple Support

Contact iTunes Support using this form or scroll to the bottom of this page and follow the screens until you find a chat and/or telephone option.  Pick any problem to select an option. Also, see Starting an online chat with Apple Support or Apple  Support  using  Twitter.

You will need to use one of the support links below. The primary option (telephone support) under the Apple recommended support link below has not been consistently available recently. It is not available now. (5:05 am) Perhaps this is why you "can't change payment information." So if it is not working properly when you need it, then use one of the other support links I posted below to contact Apple support. 

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.