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iCloud drive stuck on uploading

Hi everyone ,

The loading image of the ICloud is stuck on uploading since days.

However when I put any file in the desktop or document folders it syncs correctly in the ICloud drive folder.



Posted on Aug 19, 2020 12:17 AM

Reply
5 replies

Aug 19, 2020 12:41 PM in response to adelalmalki

Hey adelalmalki,


It looks like you're seeing an issue with the uploading window not closing on your Mac. We can understand wanting to get that resolved. We want to help.


First, we'd suggest checking to see if you can force quit Finder to see if that resolves the issue. This article explains how to force quit: How to force an app to quit on your Mac


If that doesn't help, then we'd recommend restarting your Mac to see if that allows you to close the window properly.


If a standard restart doesn't help, try starting your Mac into safe mode to see if you can close the window there. Then restart your Mac normally to see if that resolves the problem. This article explains how to start to safe mode: How to use safe mode on your Mac


Thanks!


Aug 23, 2020 7:35 AM in response to adelalmalki

Hey adelalmalki,


As the issue is just with the icon, we'll have a few additional steps to try next.


We'd suggest checking for and installing any updates that may be available for your Mac. This article explains how: How to update the software on your Mac


You may also want to try turning off iCloud Drive then turning it back on to see if that resolves the issue. You can find the steps for that here: Change your iCloud feature settings


If you continue to have issues with that, contact Apple Support for further assistance here: Get Support



Thanks!

Aug 20, 2020 6:37 AM in response to adelalmalki

Hey adelalmalki,


It looks like you're still showing the iCloud Drive syncing icon. That would be expected to show if content is actively syncing between your Mac and iCloud.


Does the issue only seem to be the appearance of the icon or are you having other issues related to that? Is iCloud Drive uploading and syncing content properly?


Thanks!

iCloud drive stuck on uploading

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