How do you make a shopping appointment at Apple store

Update: They were not able to make me an appt. with a shopping specialist over the phone. To get an appt. go to https://www.apple.com/retail/instore-shopping-session/

Each of the stores in my city are “unavailable” to book appointments as all available appt.s are taken. I was instructed, over the phone with Apple, that my only recourse is to return to the website regularly to find when new appt. times open up.

I was unhappy with this plan. It is coronavirus and I totally appreciate the need for safety; however, I would like to book an appt. for a future day/ time, rather than constantly check for the website to offer new appointments.

Good luck everyone and stay safe.

You cannot make appointments here.

Heres the link (yet again.......). https://www.apple.com/retail/instore-shopping-session/

I've learned if you keep going to the site: apple.com/retail - you can pull up the store you want and eventually make an appointment. I got my watch on Sunday.

Click here→Shop with a Specialist - Apple

kaffy292 wrote:

I want to make an appoint to trade in my iPhone 12 Pro Max fir the new iPhone 13 pro max

Had you looked at this thread just a few posts above yours, you would have seen this:

Shop with a Specialist - Apple

But, I don't believe you can set up an appointment yet for an iPhone 13.

jackchaboisseau wrote:

I would like to go the Apple store in Bondi Junction to see the different IPad model to purchase one

Use the "Shop with a specialist" link provided dozens of times in the very thread you replied to, to setup a shopping appointment.

Here is the link—>Shop with a Specialist - Apple

https://www.apple.com/retail/instore-shopping-session/

I’d read that Apple is prioritizing genius bar reservations over shopping reservations, but you can discuss your purchase over the phone and have it shipped, or in some places, pick it up curbside.

Clnelson7 wrote:

Well, I guess they do not want to openly tell us this, but they no longer let us come into the store to buy something.

Well, actually, it’s because there is a worldwide pandemic that has killed 1.4 million people worldwide and 250,000 people in the US, and and they are limited by the number of people who are allowed in a store at a time so they can protect both their employees and their customers. And more people want to go into the store than is safe. Both in the US and worldwide this is the most serious challenge humanity has faced since World War II, and we all have to make accommodations.

A couple of days ago I was in Manhattan and there was a line a block long at Apple’s Fifth Avenue store in NYC, and everyone on the line had an appointment. And there were a lot of people in the store to buy something also. However, the Microsoft Store a few blocks away had more staff than customers. So maybe you should buy a Windows phone.

Yes, you can go to Best Buy, or the stores run by your carrier. But the only place you can get an unlocked phone is directly from Apple (although some Best Buy staff will stretch the truth).

In some cities, like Pittsburgh, you cannot set up a shopping session, nor can you pick up an online order at an Apple Store. I order two iPads for my son and daughter and there was no option for in store pickup. I even tried to change it by chatting with a specialist and she was unable to accommodate me.

They were still allowing Genius Bar appointments and store pickup if the item was in stock at the store, but I couldn’t order the iPads online on the Apple Website, and then pickup them up at a store.

I don't believe Apple does that at the stores, click on the Contact Support link at the top right of this page to ask Apple that question.

They only make them 7 days in advance. You will have to wait and try again each day.

BudS12 wrote:

You CANT just wak in even if you want to spend $1200 on a phone. If you make an appt you still have to arrive and join the line... in Boulder you wil wait 2 hrs AFTER your appt t get in!! Might be time t swtch to an android!

Threats don't work here. If you want to buy an android, buy an Android nobody will stop you. I doubt stores selling them will have less of a wait time if they are the brand new $1200 dollar models.

Due to the ongoing Pandemic some stores have decided to require an appointment to purchase a device to keep the people inside to a minimum and avoid spreading of the Covid virus as much as possible.

Its expected there will be wait times.

You are of course free to order online and get it delivered to your home in a few days. No lines, no waiting outside, no appointments.

I visited an Apple store and they had two security guards who won’t get you even close to the store entrance. Only if you have an appointment you can walk in and it’s not to purchase. Only if you have a issue with your phone. If you want to make a purchase go online he said. I said the online says I don’t need any appointment for purchasing. That’s why I drove down here. His attitude was very rude “I am going to repeat myself he said, you can just go online and make your purchase.” You spend thousands of dollars for new iPhones and watch and he treats you like ****!!! Thanks Apple for great customer care..