Hi there,
Please help me solve this, I am trying to send email using Apple Mail but it kept telling me "Unable to send attachments with Mail Drop" The last attachment was 30MB.
You assistance is highly appreciated.
Best Regards
Veikko
iMac Pro
Please review Mail Drop limits - Apple Support.
If none of those limitations appear to be applicable, please write back for additional suggestions.
You have plenty of space in iCloud which was my next question.
Please navigate to System Preferences... > Apple ID > iCloud > iCloud Drive > Options... > Documents.
Under "Apps that store documents and data in iCloud," is Mail selected?
Note that particular choice is different than System Preferences > Apple ID > iCloud > Mail. In other words both of those options need to be selected for Mail Drop to work.
Hey Veikko,
Try sending mail with attachment of less than or equal to 25 Mb let me know after.
Arslan Khan
I am having this problem too. There are loads of error reports like this one here, and most people have enough space on iCloud and have enabled Mail for iCloud in both places.
What I generally do as a developer when I see a generic user facing error message is to try to find the underlying error, and in this case it may be these:
error 14:59:19.921148+0200 Mail An error occurred uploading Images.zip : CKPrettyError Domain=CKErrorDomain Code=16 UnderlyingError=CKInternalError Domain=CKInternalErrorDomain Code=3002
error 14:59:19.921339+0200 Mail Unable to remove temporary asset at <private> because of error NSError Domain=NSCocoaErrorDomain Code=4 UnderlyingError=NSError Domain=NSPOSIXErrorDomain Code=2
error 14:59:19.922947+0200 Mail An error occurred during upload: CKPrettyError Domain=CKErrorDomain Code=2 UnderlyingError=CKInternalError Domain=CKInternalErrorDomain Code=1011
Can you have someone look into this?
-Axel
I'm running out of suggestions. Did you try sending a different kind of file attachment, but of similar size?
May I ask what type of file are you sending?
Thanks John,
I did what you told me, however I only my option is >Desktop & Documents Folders, and when I select this, I am prompted to upgrade my iCloud storage to 200GB. Why is there Desktop & Document Folder but not Documents only?
Let me know if you are able to help further.
Veikko
I have followed your instructions, and I have done most of these things before I came to look for help on this platform.
This is very strange that I can't figure out what the problem is. I have 42.7GB available on my iCloud, which means I am using 7.3GB plus the free 5GB that comes with iCloud.
Hi John,
Non of the above seems applicable. I have 50GB on my iCloud.
I don't know what's going on here, its so frustrating.
Thanks for helping.
Veikko
Hi Axel,
The problem still persists. I can't even send a zip file of 20MB.
This really getting out of hand and i have about 47GB on my iCloud.
I want to be sure we're looking in the right place.
Please click the (Apple menu) > System Preferences... > Apple ID > iCloud > iCloud Drive > Options... > Documents.
It should bear a resemblance to the following:
That (Mail) needs to be selected for Mail Drop to work.
If it is, and for some reason you are being prompted to upgrade your iCloud Storage, perhaps there is an insufficient amount to use Mail Drop. I know that you wrote you have 50 GB, but how much of that are you using?
Apple Mail Problem
