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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I got a new iPhone 11. But it has a crackly speaker so it is being returned. I need to clear everything but I am having issues with the 4 digit screen time passcode. I don’t recall setting one up but I must have at some point. When I go to reset it all I get is Failed Attempt even though I was never given the chance to insert a new one. I’m having the same issue with my iPhone 8 which will be sold when I get to use my iPhone 1. Hope someone can help.
iPhone 11, iOS 13
Hi there arennie77,
Thank you for using Apple Support Communities!
It sounds as though you’re looking to reset your Screen Time passcode. You’re in the right place, we’d be glad to assist in seeking a solution.
Below is a resource that can help:
If you forgot your Screen Time passcode
This resource provides useful steps that can help to reset a Screen Time passcode.
Have a great day!
Hi there arennie77,
Thank you for using Apple Support Communities!
It sounds as though you’re looking to reset your Screen Time passcode. You’re in the right place, we’d be glad to assist in seeking a solution.
Below is a resource that can help:
If you forgot your Screen Time passcode
This resource provides useful steps that can help to reset a Screen Time passcode.
Have a great day!
Screen Time Passcode
