I purchased movies in HD and had iTunes extras such as different versions of the movies available. Now they are not coming up and it states extras are available with 4K purchase. Is there a way to still access those features since I already paid for them?
Greetings SBGSOgal,
We understand that you are having some difficulty accessing some of the Extras included with your previous iTunes Store purchases, and we'd like to help. Let's begin by going through the steps listed here: If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps
Also, check out how to Redownload apps, music, movies, TV shows, and books
If you have any issues after those steps have been completed, Contact Apple Support for further assistance.
Cheers.
iTunes extras
