My phone says iPhone disabled- connect to iTunes Store. How can I fix this?
My phone says iPhone disabled- connect to iTunes Store. How can I fix this?
iPhone XR, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My phone says iPhone disabled- connect to iTunes Store. How can I fix this?
iPhone XR, iOS 13
My Iphone 5s was disabled by my 93 yr. old Dad. The home screen says " Iphone is disabled, connect to iTunes". When I read the instructions about how to unlock the phone they all seem to refer to phones where you don't know the passcode. I do know the passcode (but my Dad didn't and was trying to use it while I was away). I don't want to lose everything on the phone, so I just want to unlock it, not restore it. I don't really want to change the passcode if I don't have to. Can you link me to the proper instructions on how to do this? Thanks
My Iphone 5s was disabled by my 93 yr. old Dad. The home screen says " Iphone is disabled, connect to iTunes". When I read the instructions about how to unlock the phone they all seem to refer to phones where you don't know the passcode. I do know the passcode (but my Dad didn't and was trying to use it while I was away). I don't want to lose everything on the phone, so I just want to unlock it, not restore it. I don't really want to change the passcode if I don't have to. Can you link me to the proper instructions on how to do this? Thanks
Supposedly I forgot my password and it says iPhone is disabled connect to iTunes
I followed all steps to connect my disabled iphone to itunes but does not work
Repeating the Apple Recommended post at the top of this page as well as a followup post on the page that you skipped over: See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
Start here: https://support.apple.com/en-us/HT204306
how can i unlock my iphone it says connect to itunes i forget my password
My I-phone is disabled. Says to connect to iTunes. I know my passcode. I do not know what #i-phone I have. No home button.
My husband's phone was down so he was calling from my phone and he couldn't remember my passcode. So i guess it disabled it.
Need instructions to disable, don't want to lose any information.
Thank you
Repeating the Apple Recommended post at the top of this page that you skipped over: See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
I BOUGHT A PHONE AT AUCTION AN I PHONE BUT IS SAYS PHONE IS DISABLED CONNECT TO ITUNES I PLUGED MY POWER CORD INTO THE COMPUTER AND IM ON MY REGULAR COMPUTER TO SEE HOW TO BY PASS THE CODE TO GET INTO THE PHONE CAN YOU HELP ME PLEASE THANKS
my iPhone 7 screen is displaying that my iPhone is disabled connect to iTunes I don't know how to fix it
iPhone is disaabled
connect iTunes
When i connect iTunes
message
iTunes cannot connect iphone
value is missing
can you please open back disable iTunes i can sing in to my iPhone
I just want to unlock it the disable iTunes, now i remember the password
my phone says iphone disabled connect to itunes
My daughters iPhone says account has been disabled in her App Store and iTunes
My phone says iPhone disabled- connect to iTunes Store. How can I fix this?