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User profile for user: dovydas97
dovydas97 Author
User level: Level 1
4 points

iPhone water problem

My iPhone xs max got wet walking in rain and then the phone stop working. Our local phone services (from I bought my phone) said that is my problem and they don’t want to repair my iPhone. In support.apple.com i found that my iPhone xs max is water proof . So what I have to do? Maybe you can help me and said how I have solve this problem? (Now my phone has turn on problem. Every time he relouding)

iPhone XS Max

Posted on Aug 19, 2020 5:31 PM

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User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
117,103 points

Posted on Aug 19, 2020 5:45 PM

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About splash, water, and dust resistance of iPhone 7 and later - Apple Support

Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support

iPhone Repair - Official Apple Support

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User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
202,802 points

Aug 19, 2020 5:38 PM in response to dovydas97

Your iPhone is not waterproof, and nowhere in Apple’s documentation does it say it is. It is water and dust resistant, which is not the same thing. You can try letting it dry out for a few days, powered off. But most likely you will need to contact Apple to discuss repair options. Use the Contact Support link at the top of this page.

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iPhone water problem

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