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User profile for user: Community User
Community User Author

CAN’T SIGN INTO MESSAGES ON NEW MACBOOK PRO

When I enter my Apple ID and password into the Messages sign-in dialog box, I get an error message “Could not sign in to iMessages. An error occurred during activation. Try again.”


I’ve looked at random pages online including Apple support and Communities pages, done the suggested things but to no avail. Messages is working on my iPhone, iPad mini, and old MacBook Pro.


Any ideas?


For the premium one pays for Apple, it should not be this hard to get going on a new machine. Looks sharp, though.

MacBook Pro 15”, macOS 10.15

Posted on Aug 19, 2020 11:38 PM

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User profile for user: Community User
Community User Author

Posted on Aug 20, 2020 12:34 AM

I cannot tell how to remove my question, but the problem has been solved by a very nice Apple support rep via Messages. Needed to verify some things, made some changes at their end, and after a restart, all was well.

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Question marked as Top-ranking reply
User profile for user: Community User
Community User Author

Aug 20, 2020 12:34 AM in response to Community User

I cannot tell how to remove my question, but the problem has been solved by a very nice Apple support rep via Messages. Needed to verify some things, made some changes at their end, and after a restart, all was well.

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CAN’T SIGN INTO MESSAGES ON NEW MACBOOK PRO

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